Skip to main content

​
Email

Reach the Allocait team at support@allocait.app. Leave your holdings out of your message.

​
In-app

Use Contact support inside the Allocait app. To report how a task went, open the account menu and choose Send feedback. If the app stops responding and shows an error screen, select Report a problem. The report holds the page, the app version, your browser, the type and location of the error, the name of the part of the app that failed, and the message you add if you add one. It does not include the error message or anything from your portfolio.

​
From an agent

If you’re connected through the MCP server (Claude, ChatGPT or Codex) or the Claude Code plugin, ask your agent to contact the team for you. The agent can do this with send_feedback:
  • With topic: account for a question about your own account, billing, or something wrong in the product. This needs a connection with Read and change. On a read-only connection, use Contact support in the app instead.
  • With topic: tools when a tool or its documentation behaved unexpectedly. See MCP errors for when that applies.
  • With topic: early_access to report how a task went: what you were trying to do (task), the steps taken and what you expected. A read-only connection can send this topic.
See Send feedback for the difference between a support request and agent feedback, and Action and feedback tools for the fields.